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“Learning is not attained by chance; it must be sought for with ardor and diligence.”
Abigail Adams
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A Team Building Exercise That Works
Many years ago I did a workshop for a group that had 10 employees/team members who’d worked together for a couple of years, but who did not really know each other. I was brought in to help the team meet a…
Infographics are good for business
Did you know that 65% of people are visual learners? That’s why visual platforms like Facebook, YouTube and Pinterest are so popular. If you are just starting to think about how to add visuals to your marketing materials, I suggest…
The More You Give, The More You Receive
Does your business have a corporate giving philosophy? A corporate giving policy? A corporate giving program? I’m a strong believer in the adage that the more you give, the more you receive. I’ve practiced that personally and professionally for many years.…
Stand up Because Sitting for Too Long Is Bad For Your Health
I recently read a very interesting article from the Active Times about the adverse health effects of sitting for prolonged periods. In fact I’ve read in different sources that our sedentary lifestyle is almost as bad as smoking on our health!…
Big Ideas For Small Business Sustainability for America Recycles Day and Beyond
Did you know that we purchase about 18 billion tons of paper in the US? And that most of that is for use in small businesses? November 15th is America Recycles Day — check out this website to get ideas to help you,…
Customer Journey Maps
True confessions: I’m a planner and I love anything that shows me a process from A to B and beyond. I stumbled across some amazing resources about creating a Customer Journey Map, that help us see what customers experience (often referred to…
Let Go So You Can Grow Your Business: The Power of Delegating
I once coached a small business owner whose business had grown rapidly in a year and then stagnated for the next 6 months and was on the decline when she called me. She couldn’t understand what happened… She was doing the…
In Praise of Policies and Procedures Manuals
I am often surprised that small business owners don’t take the time to create policy manuals/handbooks. You know the adage an ounce of prevention… this is where not taking the time to define and disseminate policies and procedures can cause you real…
Client Exit Interviews Are A Good Idea For Your Business
I’m a big advocate and devotee of check-ins. Maybe it’s the teacher in me, but I like to know how things are going. I have formal weekly check-ins with my staff and contractors and I get regular feedback from our members. I’m…
In Praise of Business Cards
I’ll admit I’m old fashioned when it comes to professional and business norms. How old fashioned? Well, I still use business cards and I still keep the ones I’ve entered into our electronic database. Why? Because I like to see and touch and…
