I wanted to welcome you [back] to my Nancy’s Notes & Anecdotes where I hope you will find helpful tidbits of inspiration and insight that I stumble across on my journey of championing and connecting women in business… and that along the way, I’ll share something that makes you go a-ha! Let’s chat.
Quote I’m pondering:
“The delicate balance of mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves.”
— Steven Spielberg
Book I’m reading:
Women of a Certain Age Answer 7 Questions About Life, Love and Loss, by Joan Kennedy. If I ever, wait strike that, WHEN I write a book it will be like this one… Imagine a collection of essays/answers to 7 questions by women in their 20s, 30s, 40s, 50s, 60s, 70s, 80s and 90s. Each essay has a different voice and a different theme, yet this is a cohesive and inspiring book.
This quote is from the section In Our Twenties by Maddy Sevilla: “Let the maps created by others guide you, but never let them dictate where you want to go. Do not be afraid to take risks and immerse yourself in the unknown darkness. Let your heart be a compass in your exploration and let it lead you to appreciate the brilliance of the light.” Wow. Just wow! The book is peppered with similar insight and I found myself laughing, tearing up and rejoicing as I read these stories. Have you read a book like that lately?
How I spent my time:
You might know that I attended the WBENC National Conference and Business Fair in Detroit last week. One of the highlights for me was a workshop presented by The Walt Disney Company called Disney’s Approach to Leadership Excellence. The main gist was that:
- Disney’s customer service starts with their leadership team. They believe in taking care of their leadership team like they are their best customers– making sure that they are informed, educated and inspired.
- Disney employees aka cast members are next on the list.
- Then the people/customers who visit their parks.
If you treat your leadership team and your employees/team members as you would your best customers, they will treat your actual customers well.
Another ‘a-ha! moment’ for me was when one of the presenters shared what someone once told her … we die twice: once when our body dies and a second time when the last person who knew of us dies. Talk about legacy! If it’s important to you, what are you doing to ensure that what you are building will last beyond you? Don’t be afraid to use me as a resource (for this or for anything else!), I’ve helped many women like you develop a legacy plan.
Ideas I’m Noodling…
It is the opposite of stressful to be away from the office at conferences or speaking at events or coaching a client – why? I have a team without whom, I could not do what I do.
I’ve been noodling ideas of how to best show appreciation and gratitude to my individual team members, board members and sponsors. I just re-read the Dr. Gary Chapman book called Five Languages of Appreciation in the Workplace book. If you haven’t read it, no worries, (here is a cheat sheet you can download). I’ve been spending time figuring out how each each of the people on my list like to be appreciated – some like affirmations, others quality time, and some prefer tangible gifts in order to know they matter and they are valued.
Just like our customers, the more we can personalize the experience the better they like interactions with us – and that works in our favor! How do you show gratitude to your team and sponsors?
I’m following Joan Kennedy author and motivational speaker, age 95. Truly an inspiration. At the age of 65 Joan lost everything, her home and her business, in a fire. She decided it was not too late to start over. She has just published her 5th book: Now or Never, The Choice is Yours. Indeed. The choice is ours.
Personal and professional friendships- I am so grateful for these special bonds. Do you have a person you can turn to who bridges the gap between your personal and professional lives? Someone who can hold space for you when you need it, push you toward a goal when you need it, and hold you accountable in a non judgemental way? Someone you can call colleague, friend, mentor, bestie and sister? Who is that person for you?
Wishing you a wonderful rest of the day ahead my friend!